Project Leadership Series

• Demonstrate an awareness of the importance of proactive stakeholder engagement and project reputation in addressing issues.

• Showcase an enhanced ability to assess the impact on project success, team morale, and stakeholder trust.

• Apply essential skills in handling project-related inquiries and communications, displaying confidence and poise.

• Align key messages with the values and objectives of project goals and organizational reputation.

• Demonstrate empathy and effective communication skills in engaging project stakeholders and fostering positive relationships.

Session 1: Introduction to Project Issue Management

• Recognizing and categorizing various types of project issues (e.g., labor, safety, finance, sustainability, scope, resource conflicts)

• Conducting project stakeholder analysis and mapping for effective management

• Integrating project management principles and organizational objectives into issue management

 

Session 2: Project Issue Identification and Analysis

• Evaluating the potential impact and risks associated with different project issues (e.g., on budget, schedule, quality, safety)

• Prioritizing project issues based on their significance and urgency to project success

• Conduct a risk assessment exercise that incorporates project teams, contractors, and regulatory bodies as key factors.

 

Session 3: Media Landscape and Project Communications

• Understanding the role of media and public perception in project issue management

• Navigating the external communication landscape effectively for projects

• Integrating project objectives and organizational messaging in media interactions

 

Session 4: Project Communication Skills and Interview Techniques

• Developing techniques for delivering key project messages in a clear and concise manner

• Handling difficult or challenging questions from project stakeholders, media, and regulatory bodies

• Practice simulated communication scenarios with project-specific messaging.

 

Session 5: Project Stakeholder Engagement and Communication

• Strategies for engaging project stakeholders effectively during issue and crisis management

• Addressing project stakeholder concerns and managing their expectations

• Develop a project stakeholder communication plan that integrates the knowledge earned during the lesson

Leading in today’s project environment demands more than technical skill—it requires the ability to navigate uncertainty, communicate under pressure, and maintain stakeholder trust through complex challenges. This program is designed to transform how you lead when projects face critical issues.

 

• ✔ Anticipate and Manage Issues – Gain tools to identify, assess, and respond to project risks before they escalate.

• ✔ Communicate with Impact – Deliver clear, consistent messages even in high-stakes situations with stakeholders or media.

• ✔ Strengthen Stakeholder Relationships – Build confidence and trust through structured engagement and empathetic communication.

• ✔ Turn Challenges into Opportunities – Develop actionable strategies to protect project outcomes and enhance team morale during crises.

 

Equip yourself to lead with clarity and confidence—enroll today and transform the way you and your team navigate project challenges.

To foster active participation and enrich the overall learning experience, a dynamic blend of instructional approaches will be employed throughout the sessions. These include:

• 🎙️ Interactive Lectures – Facilitated discussions that encourage questions and real-time engagement
• 📚 Case Studies – Practical analysis of real-world scenarios to deepen understanding
• 🤝 Experience Sharing – Participants contribute personal insights and professional stories
• 💡 Brainstorming Sessions – Collaborative idea generation to spark creativity and problem-solving
• 👥 Peer-to-Peer Learning – Mutual exchange of knowledge and perspectives among participants
• 🔄 Reflection and Feedback – Opportunities for self-assessment and constructive dialogue

Ir Jason Fan/ Qualified Issue and Crisis Management Practitioners